Shipping Policy

WYRDFORGING Global Shipping Policy

1. Shipping Costs & Destinations

We are pleased to offer Free Standard Shipping on all gaming chairs delivered within the contiguous United States, Germany, and France.

  • Taxes & Duties: For customers in Germany and France, all prices listed on our website are final and include the statutory EU VAT. For United States customers, applicable state sales taxes will be calculated and displayed at checkout. There are no hidden fees.

2. Processing & Delivery Estimates

Our fulfillment centers work diligently to process and dispatch all in-stock orders within 1 to 2 business days. Orders placed on weekends or local public holidays will be processed on the following business day.

  • United States (Contiguous):

    • Carriers: Dispatched via major local carriers (e.g., FedEx, UPS).

    • Estimated Delivery: 2 to 7 business days.

  • Germany:

    • Carriers: Dispatched via DPD or GLS.

    • Estimated Delivery: 3 to 5 business days.

  • France:

    • Carriers: Dispatched via DPD or GLS.

    • Estimated Delivery: 4 to 6 business days.

Disclaimer: While we strive to meet these estimates, delivery times are not guaranteed. We are not liable for transit delays caused by extreme weather, natural disasters, carrier strikes, or peak holiday volumes.

3. Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). Please allow up to 24 hours for the tracking link to become active in the carrier's system.

4. PO Boxes & Packing Stations (Restricted)

Due to the significant size and weight of our gaming chair packaging, we cannot deliver to PO Boxes, APO/FPO addresses, Packstations, or Postfilialen. Please provide a valid, physical residential or commercial address at checkout. Orders placed with restricted addresses may be delayed or cancelled.

5. Expedited Shipping

Because of the bulky nature of our products, we are currently unable to offer expedited or overnight shipping options. We apologize for any inconvenience this may cause.

6. Damages in Transit & Lost Packages

We stand behind the secure delivery of our products. In the rare event that your package is damaged or lost during transit:

  • Visible Damage Upon Delivery: We strongly recommend inspecting the exterior packaging upon arrival. If the box is severely damaged, you have the right to refuse delivery or ask the driver to note the damage on the delivery receipt.

  • Concealed Damage: (Note for EU Customers: This does not affect your statutory right of withdrawal) If you accept the package and discover that the product inside is damaged, please contact us at service@wyrdforging.com within 48 hours of delivery. Include your order number and clear photos of the damaged box and product.

  • Resolution: We will work swiftly to resolve the issue, which may include dispatching replacement parts or a new unit directly from our local warehouses at no additional cost to you.