Shipping Policy

Shipping Costs & Delivery Estimates We are pleased to offer Free Standard

Shipping on all gaming chairs within Germany & France. All prices listed on our website include the statutory German VAT & France VAT

· Carrier: We ship via DPD/GLS

· Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the following business day.

· Estimated Delivery Time: Once shipped, delivery within Germany typically takes 2-4 business days；delivery within France typically takes 3-6 business days

Order Tracking Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping to Packing Stations Note: Since gaming chairs are bulky, they often cannot be delivered to Packstations. You should clarify this. Due to the size and weight of our packaging, we generally cannot deliver to Packstations or Postfilialen. Please provide a residential or business address for delivery.

Damages in Transit We insure all packages. If your chair arrives damaged:

1. If the damage is visible upon delivery, please refuse the package or ask the driver to note the damage on the delivery receipt.

2. Contact us immediately at [Support Email] with photos of the damage. We will arrange a replacement immediately.

Expedited Shipping due to the size and weight of our packaging，we are unable to offer expedited shipping, and we apologize for that.